Product Specialist

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Product Specialist

At Gradyent we're looking for a Product Specialist to join our team.

Full-time · Rotterdam

Note: this role is only open for those already based in The Netherlands

About Gradyent

Providing heating and cooling for homes, buildings and industry accounts for roughly 50% of global energy consumption. Smart production, exchange, and consumption of heat in heating grids is the most significant opportunity for cities and industries to decarbonise. Yet, as heating grids transform towards renewables, they become increasingly complex and require a new approach to control and design.

Gradyent is a leading software provider that helps cities and heavy industry decarbonise faster by digitising, optimising, and transforming their heat networks with our Digital Twin. We are scaling the platform globally and looking for a driven Senior Product Analyst to support our product team

What you will do

As a Product Specialist at Gradyent, you will be part of the Application team, which is building the customer-facing part of our Digital Twin product for our District Heating and Industrial Heating customers. You will work closely with the Product Core Group, which is a multi-disciplinary team from various departments.

Your primary responsibility will be to help us organize the product knowledge, and build a system to maintain this knowledge. You will be responsible for organizing customer requirements for large and complex projects, relating them to the business objectives, ensuring alignment with the product.

As part of your role you will play an active role in pre-sales and early phases of large/complex projects where you will take the lead in refining client requirements and translate them into high level refinement for the product teams. You will do this in close collaboration with our operations team, a consulting and engineering focussed team that is our client facing department.

Lastly, you will get the chance to contribute to maturing our product management practices and, together with the Product Core Group, set our product vision and strategy.

Responsibilities

As a Product Specialist your key responsibilities will be:

  • Collaborate with product engineering teams and domain experts to organize comprehensive knowledge about our product. Foster a unified understanding of the product’s features, use cases, and the benefits they bring to our customers.

  • Drive the entire process of translating requirements (functional and non-functional) from new, complex, high-impact projects into internal user stories and required product capabilities for our development teams.

  • Work closely with our product development teams to estimate the effort required for each initiative and align those initiatives with the general product roadmap

  • Collaborate with our UX designer to create high-level mockups that align with our product vision.

 In addition, there is the possibility (but not hard requirement) to contribute to our product management practices. This can be translated in responsibilities such as:

  • Collaborate with the Product Core Group to establish a clear product strategy and roadmap.

  • Engage with the operations team to collect, categorize, and analyze customer feedback and feature requests.

  • Continuously identify areas for process improvement within our product management practices.

What You Bring

  • MSc or higher in engineering, industrial design, data analytics, computer science.

  • 3+ years of experience in energy, engineering, product management role and/or management consulting

  • Analytical and research minded

  • Ability to take full ownership in your work.

  • Ability to organize complex requirements into a coherent structure, ensuring clarity and alignment with project goals.

  • The ability to capture nuances and specific details from extensive documents without losing sight of the overall strategic goal.

  • Effective collaboration with stakeholders, including clients, engineers, and domain experts.

And some softer, nice-to-have requirements:

  • User-Centric mindset, prioritizing the end user’s experience and value for user/client.

  • Data-driven decision making approach to informed product choices.

  • Familiarity with tender processes is a plus.

  • Fluent in English, Dutch language is a plus.

Find yourself checking a lot of these boxes but doubting whether you should apply? At Gradyent, we support a growth mindset for our teams through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. 

What We Offer

  • A very ambitious scale-up: raised Series A from an international consortium of investors in the sustainable energy industry, on the path to series B.

  • The chance to have a direct impact on sustainability and energy transition.

  • An international, inspiring environment of brilliant, fun, creative professionals. A fast, dynamic and high-performance culture open to new ideas and full of learning opportunities.

  • A competitive salary with a variable incentive (SAR) on top.

  • An excellent benefits package including an NS business card and fantastic team events.

Apply for the job

Do you want to join our team as our new Senior Product Analyst? Then we'd love to hear from you!